TSB: 02-001/04

ALL MODELS - SHOCK ABSORBER REPLACEMENT GUIDELINES

APPLICABLE MODEL(S)/VINS

All Models

DESCRIPTION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal.

Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

SERVICE INFORMATION

1. Inspect the shock absorber by using the following guidelines to determine a shock absorber replacement is necessary or not.

NOTE: Warranty claims submitted for oil seepage shock absorbers will be denied or subject to debit.



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